brands

Hettich Soft Close Drawer Runners
Intermat & Sensys Cabinet Hinges

 RETURNS POLICY

 

Spiller operates a "no-quibble" returns policy. Should you fail, for any reason, to be satisfied with all, or part of your order, you may return the goods to us within 30 days of the date on which the order was placed. The cost of the goods will be refunded in full, minus the cost of the carriage incurred in sending the goods to you

Our Returns Policy is subject to the following conditions:


1.Please download and complete our "Returns" form and send it with the goods to the "Returns" address below. Click here to download a Return Form

2.The goods must be returned in their original packaging, un-used, and in a  condition suitable for resale in order to qualify for a full refund

3.We recommend that you use recorded delivery, or similar, and retain proof of posting. Please call us if you wish Spiller to quote for, and also to arrange collection from your address

4.Your refund will be processed within 30 days of receiving your notification to return goods, and the money will be refunded by the same payment method you used to confirm your order

Please return the goods to:

Spiller Architectural Ironmongery Limited
Returns Dept
1 Oxford Road
Yeovil
Somerset
BA21 5HR


                                                                                                                         DAMAGED/FAULTY/INCORRECT ITEM(S) OR REQUEST FOR EXCHANGE

1.If  your intended return is for any of the above reasons please call us on 01935 443316 within 7 days of receiving the goods to discuss your requirements. In the unlikely event that the goods are incorrect, damaged or faulty we will replace goods as appropriate, or refund the costs of the goods and all delivery charges incurred

2.Please refer to our full terms and conditions regarding the limits of our liaibility

 

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